So I had a 2007 Speed 3. I saw on eBay that dabears was selling a TWM Short shifter. I got it in March and never got around to installing it on my vehicle. So when I sold the car, I sold everything. So I sell the shifter to a forum member and he tells me that TWM is telling him that the shifter that dabears sent me and I sent to him is a fake. So the forum member took pictures and sent them to TWM and they told him this:
Hi Rick,
This is not a TWM short shifter. If you can give me your email address, I can send you some pictures for a comparison to file a complaint against this vendor. By the way, is it possible to know where you bought this shifter from?
Thanks,
Frank
Team TWM Performance
So after seeing this, I was a bit ticked off because of the problem. The buyer was not angry at me since it was not my fault that dabears sent me a part that was not what was listed. So after that, I sent dabears a message stating this:
ear idj4uljdj,
I purchased a short shifter from you guys for my 07 Mazdaspeed 3. I have not installed it yet. I did find out that you are selling fake TWM Short Shifters. I would like to have my money back. If you do not issue me a refund, I will notify the proper authorities in California about you scamming people with parts that not what they are. TWM told me that you are not a registered seller and that you have been selling these to people telling them that this is a TWM Shifter. For such a small company, I think you really need to get into line about the buisness you are in and think about others before making a sale to someone that is not a true item. I want my money back, you can have the part back. If I do not have my refund in my account by tommorow, I will be contacting the attorneys office in California and a lawsuit may be at stake if that is what it takes to get my money back. I have proof from TWM that this is not there make. You can tell the difference.
Here is what they told me:
Dear racinhartchic,
Perhaps you have never heard the old adage that you catch more flies with honey than with vinegar. A simple request for money back would have sufficed. The rest of your post just makes you look ignorant. In any case, please send it back for a full refund (which is the same response you would have gotten with just a simple request for return).
- idj4uljdj
Heres what I sent back:
Dear idj4uljdj,
Perhaps, but I'm not the ignorant one that sells things that say this
when there really not. Where do I send it to?
-racinhartchic
I guess I got a bit carried away, but spending money on something these days and not getting what you paid for is defiantly a crappy way to do business. I would advice people that have bought "TWM short shifters" from dabears in the past, or anyone buying from the company again, to really think about who your buying it from since this business is shady. Im not bashing them, but just want people to be cautious about ordering from them.
Mods, if I posted this in the wrong section, please move the post to the right location.
Thanks
Hi Rick,
This is not a TWM short shifter. If you can give me your email address, I can send you some pictures for a comparison to file a complaint against this vendor. By the way, is it possible to know where you bought this shifter from?
Thanks,
Frank
Team TWM Performance
So after seeing this, I was a bit ticked off because of the problem. The buyer was not angry at me since it was not my fault that dabears sent me a part that was not what was listed. So after that, I sent dabears a message stating this:
ear idj4uljdj,
I purchased a short shifter from you guys for my 07 Mazdaspeed 3. I have not installed it yet. I did find out that you are selling fake TWM Short Shifters. I would like to have my money back. If you do not issue me a refund, I will notify the proper authorities in California about you scamming people with parts that not what they are. TWM told me that you are not a registered seller and that you have been selling these to people telling them that this is a TWM Shifter. For such a small company, I think you really need to get into line about the buisness you are in and think about others before making a sale to someone that is not a true item. I want my money back, you can have the part back. If I do not have my refund in my account by tommorow, I will be contacting the attorneys office in California and a lawsuit may be at stake if that is what it takes to get my money back. I have proof from TWM that this is not there make. You can tell the difference.
Here is what they told me:
Dear racinhartchic,
Perhaps you have never heard the old adage that you catch more flies with honey than with vinegar. A simple request for money back would have sufficed. The rest of your post just makes you look ignorant. In any case, please send it back for a full refund (which is the same response you would have gotten with just a simple request for return).
- idj4uljdj
Heres what I sent back:
Dear idj4uljdj,
Perhaps, but I'm not the ignorant one that sells things that say this
when there really not. Where do I send it to?
-racinhartchic
I guess I got a bit carried away, but spending money on something these days and not getting what you paid for is defiantly a crappy way to do business. I would advice people that have bought "TWM short shifters" from dabears in the past, or anyone buying from the company again, to really think about who your buying it from since this business is shady. Im not bashing them, but just want people to be cautious about ordering from them.
Mods, if I posted this in the wrong section, please move the post to the right location.
Thanks